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Certia Group

Certia Group brings together companies, products and representations that work for banks, cooperatives, insurers, fintechs and retailers in Ecuador. Each one has its own team, and all of them work under rules agreed with your institution and keep an auditable record of every decision.

The Certia mark as a sculpture of glass and light

Certia · AI and technology operations

Certia

Artificial intelligence you can audit.

Designs, integrates and runs artificial intelligence for origination, collections, identity and fraud, cybersecurity, data and back office.

  • Six capabilities, one data foundation
  • Works with your core and channels
  • Human review on sensitive cases
  • An auditable log of every flow
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Company · Warranties and assistance

Certia Asistencias

Claims checked before the store steps in.

Runs warranty and assistance programs: it validates every claim, coordinates the stores and closes the accounts for each period.

  • Automatic claim validation
  • Store and technician coordination
  • Billing and refunds by period
  • Each decision logged with a reason
A sound wave of cobalt light filaments in a white studio.

Representation · Conversational AI

Gail

Conversational AI for financial services.

International conversational AI platform for financial services, which Certia represents, integrates and supports in Ecuador.

  • AI-powered voice service
  • Conversations on WhatsApp
  • Web chat and email channels
  • Automated business workflows

International representation. The platform belongs to its owner; Certia sells, integrates and supports it in Ecuador.

Layered glass sheets converging into one on a white desk.

Product · Credit verification

ScoreaFácil

Credit sources, gathered in one query.

B2B credit verification: it gathers several sources into one report per national ID or tax ID, with each data point's origin and date.

  • Query by national ID or tax ID
  • Modular catalog of sources
  • Consolidated, traceable report
  • White-label dashboards

Open to new partnerships.

If your company or platform wants to reach banks, cooperatives and insurers in Ecuador, let's talk. Every company that joins the group works with a local team and under the same data protection rules.

Book a conversation

Let's talk about what your institution needs to solve.

A first conversation to understand your operation and tell you plainly where we can help, and where we can't.